Bison Stairlift Fault Codes: Troubleshooting Guide

Stairlift Fault Codes

Bison Stairlift Fault Codes: Troubleshooting Guide

Bison Stairlift Fault Codes

The Bison Bede Compact and Bison Bede 50 stairlifts are known for their reliability and convenience. However, like any complex piece of machinery, they may occasionally encounter issues that require troubleshooting.

Understanding the fault codes associated with these stairlifts can greatly simplify the process of diagnosing and resolving problems.

From power issues to seat and footrest faults, overcurrent faults to sensitive edge contacts, the Bison stairlift fault codes cover a wide range of potential problems. Additionally, overspeed safety switch issues, main PCB faults, final limit switch problems, swivel seat faults, terminal limit indications, standby status, and up and down direction travel are some of the issues that the fault codes can help identify.

By checking the fault code descriptions, users and technicians can quickly pinpoint the cause of the issue and take the necessary steps to rectify the problem. This troubleshooting guide will provide an in-depth understanding of Bison Stairlift fault codes, along with practical solutions for common issues.

Key Takeaways

  • Understanding Bison Stairlift fault codes is crucial for identifying and resolving issues effectively.
  • Each fault code corresponds to a specific issue and comes with a description and recommended solution.
  • If unsure about a fault code, consult the manufacturer’s manual or seek professional assistance.
  • Common fault codes include power issues, seat and footrest faults, overcurrent faults, and sensitive edge contacts.
  • Regular maintenance and proper usage of the stairlift are essential for optimal performance and longevity.

Understanding Bison Stairlift Fault Codes

The diagnostic fault codes used by Bison Stairlifts provide valuable information about the specific issues affecting the stairlift. By understanding these fault codes, users and engineers can quickly identify the problem and take the necessary steps to resolve it. Each fault code corresponds to a specific issue and comes with a description of the potential cause and the recommended solution. It is important to consult the manufacturer’s manual or seek professional assistance if you are unsure about the meaning of a specific fault code.

If you encounter a fault code on your Bison Stairlift, don’t panic. It is a helpful indication of what might be going wrong. Take a moment to analyze the code and refer to the manual or contact the manufacturer for expert guidance. With a little understanding of the fault codes, you can gain insight into the underlying problem and potentially troubleshoot or resolve it.

Why understanding fault codes is crucial?

Understanding Bison Stairlift fault codes – the key to efficient problem-solving:

“The fault codes on Bison Stairlifts act as a language between the stairlift and the user or engineer. By interpreting these codes correctly, individuals are equipped with the knowledge they need to tackle the issue effectively.”

Empower yourself with knowledge – the benefits of comprehending fault codes:

  • Quickly identify the exact problem with the stairlift
  • Eliminate guesswork and trial-and-error troubleshooting
  • Save time and effort in finding the appropriate solution
  • Make informed decisions on whether to attempt repairs or seek professional help

Common Bison Stairlift Fault Codes

Fault Code Description Solution
Flashing E Installation error Double-check the installation process and connections
Seat/Footrest fault Inspect the seat and footrest for any obstructions or issues
O Overcurrent fault Check for electrical overloads or wiring problems
II Sensitive edge contact Ensure proper deployment and functioning of the sensitive edge
P Overspeed safety switch issue Verify the overspeed safety switch is functioning correctly
F Main PCB fault Inspect the main PCB for any wiring or functionality problems
ϟ Final limit switch problem Check the final limit switches for any issues or malfunctions
t Swivel seat fault Ensure the swivel seat operates smoothly and locks into position
b Low battery Check the battery voltage and connection

It’s important to note that while understanding fault codes is valuable, attempting complex repairs without proper knowledge or expertise can be potentially dangerous. For major issues or if you’re unsure about the fault code, it is recommended to contact the manufacturer or a professional technician who specializes in Bison Stairlifts. They have the skills and experience to handle intricate repairs and ensure the safety and functionality of your stairlift.

Troubleshooting Bison Stairlift Fault Codes

When faced with a Bison Stairlift fault code, it’s important to follow a systematic troubleshooting approach to resolve the issue. By following the steps below, you can effectively diagnose and address common problems associated with Bison Stairlift fault codes:

1. Check Power Switch and Lift Arm Switch

Ensure that the power switch is turned on and the lift arm switch is in the correct position. If the switches are not properly set, it can result in fault codes being displayed.

2. Inspect for Obstructions

Check the pathway of the stairlift for any obstructions that may prevent normal operation. Objects or debris in the way can trigger fault codes and disrupt the functioning of the stairlift.

3. Verify Proper Deployment of Safety Features

Ensure that the overspeed safety switch and sensitive edge are functioning correctly. These safety features are designed to prevent accidents and can lead to fault codes if not properly deployed.

4. Examine Main PCB and Limit Switches

Inspect the main PCB and limit switches for any wiring or functionality issues. Faulty connections or malfunctioning components can trigger fault codes and affect the performance of the stairlift.

5. Verify Position of Swivel Seat

Check the position of the swivel seat. If the seat is not locked in the correct position, it can result in fault codes being displayed. Ensure that the seat is securely locked before operating the stairlift.

6. Check Battery Voltage and Umbilical Connection

Monitor the battery voltage to ensure it is at the appropriate level for optimal operation. Additionally, check the umbilical connection between the stairlift and the power source to ensure proper functioning.

If the troubleshooting steps outlined above do not resolve the issue, it is recommended to contact Bison Stairlift tech support for further assistance. Their knowledgeable support team can provide expert guidance and help troubleshoot complex fault codes.

Troubleshooting Bison Stairlift Fault Codes

Fault Code Description Solution
Flashing E Installation error Double-check installation, contact professional if needed
Seat/footrest fault Inspect and adjust components, consult manual or technician
O Overcurrent fault Check for obstructions, damaged wiring; clear and repair/replace if necessary
II Sensitive edge contact fault Inspect and clean contact area, test stairlift
P Overspeed safety switch issue Check switch engagement, replace if necessary
F Main PCB fault Inspect board, check connections, contact technician if needed
ϟ Final limit switch problem Inspect switch, check for obstructions, adjust or replace if necessary
t Swivel seat fault Check for obstructions, clean mechanism, consult manual or technician
b Low battery Check battery voltage, charge or replace batteries if necessary

Operating and Using a Bison Stairlift

To ensure the smooth and safe operation of a Bison Stairlift, it is important to follow the proper operating instructions and adhere to all safety precautions. Here is a step-by-step guide on how to operate and use a Bison Stairlift:

  1. Lower the footrest: Before getting onto the stairlift, make sure the footrest is in the lowered position. This allows for easy access to the seat.
  2. Lower the seat and arms: Once seated, lower the seat and armrests to a comfortable position. This ensures stability during the journey.
  3. Fasten the seat belt: Always remember to fasten the seat belt securely before starting the stairlift. This provides an extra layer of safety for the user.
  4. Switch on the stairlift: Locate the On/Off Holding Switch, usually located on the armrest or control panel, and switch on the stairlift.
  5. Press the Direction Controller: The Direction Controller, typically a joystick or button, allows you to control the movement of the stairlift. Press it in the desired direction of travel to start the journey.
  6. Maintain a steady pace: The stairlift will begin moving slowly at first and gradually increase in speed. It will automatically slow down and come to a stop at the end of its travel.
  7. Swivel the seat: If you need to get off the stairlift at the top or bottom landing, use the seat paddles to swivel the seat until it locks into position. This allows for safe and easy dismounting.
  8. Charge the batteries: When the stairlift is not in use, it can be parked on the charging terminal to ensure the batteries remain fully charged. This helps maintain optimal performance.

 

Using a Bison Stairlift is a straightforward process that enables individuals with mobility limitations to move safely and independently between different floors of their home. By following the operating instructions and taking necessary safety precautions, users can enjoy the convenience and freedom offered by a Bison Stairlift.

Maintenance and Cleaning of a Bison Stairlift

Regular maintenance of a Bison Stairlift is essential to ensure its optimal performance and longevity. By following the manufacturer’s recommendations for maintenance and cleaning, you can prevent potential issues and damage to the stairlift, ensuring its reliability for years to come.

One important aspect of maintenance is cleaning the seat, carriage, and rail regularly. Use a dry cloth to remove any dust or debris that may accumulate over time. This will not only keep the stairlift looking clean and presentable but also prevent any obstacles that could hinder its operation.

Additionally, it is recommended to replace the remote control batteries annually. This proactive step ensures that the remote control functions properly and eliminates the risk of power-related issues. Changing the batteries regularly guarantees that you can maintain control over the stairlift at all times.

To further guarantee the safety and reliability of the stairlift, it is advisable to schedule a professional service every 12 months. Certified technicians will perform a thorough inspection, identifying any potential problems and addressing them promptly. This regular servicing will help detect and resolve any issues before they become more significant.

“Regular maintenance and professional servicing are critical in maintaining the optimal performance of your Bison Stairlift.”

By incorporating these maintenance practices into your routine, you can prolong the lifespan of your Bison Stairlift and ensure its continued safe operation. Regular cleaning, battery replacement, and professional servicing guarantee that the stairlift remains functioning smoothly, providing a reliable and convenient mobility solution.

Cleaning a Bison Stairlift

When cleaning your Bison Stairlift, it is essential to adhere to the following guidelines:

  1. Use a soft, dry cloth to wipe the seat, carriage, and rail. Avoid using abrasive materials or cleaning solutions, as they may damage the surfaces.
  2. Pay particular attention to areas where debris or dirt may accumulate, such as the footrest and armrests. Gently remove any particles to ensure smooth operation.
  3. Avoid using water or liquid cleaners, as they can seep into the electrical components and cause malfunctions. Use a dry cloth to remove stains or spills promptly.
  4. Inspect the seatbelt regularly and clean it according to the manufacturer’s instructions, if necessary.

By following these cleaning guidelines, you can maintain a clean and well-maintained Bison Stairlift, contributing to its optimal performance and longevity.

Maintenance Tips Cleaning Instructions
Regular cleaning of the seat, carriage, and rail with a dry cloth. Use a soft, dry cloth to wipe the surfaces. Avoid abrasive materials or cleaning solutions.
Annual replacement of remote control batteries. Replace the batteries with new ones to maintain optimal remote control functionality.
Scheduling a professional service every 12 months. Arrange a professional inspection to identify and address any potential issues.

Replacing Batteries and Programming Remotes on a Bison Stairlift

If your Bison Stairlift batteries need replacing, follow these step-by-step instructions to ensure a smooth and successful process. Start by removing the front cover and disconnecting the old batteries, noting the wiring connections for accurate reconnection. Once the old batteries are removed, it’s time to install the new ones. Take care to align the new batteries correctly and securely.

After replacing the batteries, you may need to reprogram the stairlift to ensure it functions properly. To do this, locate the program switch on the circuit board and toggle it to the “on” position. Then, move the stairlift to the top charging terminal and trigger the final limit switch. Next, move the stairlift down and off the charging station while toggling the program switch to the “off” position.

Programming Remotes

Programming the remotes on your Bison Stairlift is an essential step to ensure convenient and reliable operation. To begin, match the radio frequency channel on the remote with the transceiver board. This ensures that the remote and the stairlift’s control unit are on the same frequency and can communicate effectively.

Pro Tip: For detailed instructions on replacing batteries and programming remotes, always refer to the manufacturer’s manual or consult a professional for expert guidance.

By following these instructions, you can easily replace the batteries on your Bison Stairlift and program the remotes for seamless operation. Remember to always prioritize safety and consult the appropriate resources for accurate and reliable guidance.

Conclusion

Bison Stairlift fault codes play a crucial role in identifying and addressing issues that may arise during the operation of the stairlift. By understanding these fault codes and following the troubleshooting steps, users and engineers can quickly diagnose problems and take the necessary actions to resolve them.

Regular maintenance and proper usage are essential to ensure the longevity and safety of a Bison Stairlift. Following the manufacturer’s recommendations for maintenance, cleaning, and scheduled professional servicing is key to keeping the stairlift in optimal condition.

If there is any uncertainty about a specific fault code or the necessary procedures, it is highly recommended to consult the manufacturer’s manual or seek professional assistance. By doing so, individuals can ensure that any issues with the stairlift are addressed promptly and effectively, providing peace of mind and maintaining the reliability of the equipment.

FAQ

What are Bison Stairlift fault codes?

Bison Stairlift fault codes are diagnostic codes used to identify specific issues affecting the operation of the stairlift. Each fault code corresponds to a particular problem and comes with a description of the potential cause and recommended solution.

How do I troubleshoot Bison Stairlift fault codes?

To troubleshoot Bison Stairlift fault codes, you can check the power switch and lift arm switch, inspect for obstructions in the direction of travel, examine the main PCB and limit switches for wiring or functionality issues, verify the position of the swivel seat, and check the battery voltage and umbilical connection. If troubleshooting steps do not resolve the issue, it is recommended to contact Bison Stairlift tech support for further assistance.

What are some common Bison Stairlift fault codes and their solutions?

Some common Bison Stairlift fault codes include installation error (flashing E), seat/footrest fault (≡), overcurrent fault (O), sensitive edge contact (II), overspeed safety switch issue (P), main PCB fault (F), final limit switch problem (ϟ), swivel seat fault (t), and low battery (b). The solutions for these fault codes involve various troubleshooting steps, such as checking for obstructions, inspecting wiring, verifying the deployment of safety features, changing the main PCB if necessary, and ensuring proper seat position and battery voltage.

How do I operate and use a Bison Stairlift?

To operate a Bison Stairlift, lower the footrest, lower the seat and arms, fasten the seat belt, switch on the stairlift using the On/Off Holding Switch, and press the Direction Controller in the desired direction of travel. The stairlift will move slowly at first and reach full speed, automatically slowing down and stopping at the end of its travel. To swivel the seat, use the seat paddles and rotate until it locks into position. When not in use, the stairlift can be parked on the charging terminal to charge the batteries. It is important to follow proper operating instructions and adhere to safety precautions while using the stairlift.

How do I maintain and clean a Bison Stairlift?

Regular maintenance of a Bison Stairlift is important to ensure optimal performance and longevity. This includes cleaning the seat, carriage, and rail with a dry cloth, replacing the remote control batteries annually, and scheduling a professional service every 12 months for safety and reliability. It is important to follow the manufacturer’s recommendations for maintenance and cleaning to avoid potential issues or damage to the stairlift.

How do I replace batteries and program remotes on a Bison Stairlift?

To replace batteries on a Bison Stairlift, remove the front cover, disconnect the old batteries one at a time, install new batteries, and reprogram the stairlift by toggling the program switch on the circuit board, triggering the final limit switch while moving the stairlift to the top charging terminal, and then moving it down and off the charging station while toggling the program switch to the “off” position. To program remotes, match the radio frequency channel on the remote with the transceiver board. Refer to the manufacturer’s manual or consult a professional for detailed instructions.

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